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1-3, Pluto House, 19 Station Road, Ashford TN23 1PP, UK – 01233 628345
I took my road bike into the shop back in July 2017 after my saddle 'fell off' as it had come away from the housing after losing an important bolt/nut on my route cycling from London to Paris. I was advised that my saddle was unique to my bike but thanks to them I was back on the road after a much appreciated repair was carried out. The saddle itself last the rest of the cycle and I made it to Paris unscathed :-)
I have been a regular visitor since Spiral Cycles opened and love the service by all the team. Whether it be customising/servicing my bikes, fixing/ replacing parts when i get in a pickle which has happened more times than i can count, or shopping for handy accessories and tools, i know the place to go. It is like visiting a cool friend. Sometimes it is nice to just check out the new bikes in a relaxed, unflustered environment and be inspired.
Ellingham Industrial Estate, 119 Ellingham Way, Ashford TN23 6LZ, UK – 01233 621675
Originally unimpressed with bike selection at Halfords. Stopped by Homewood. Gavin is very knowledgeable. We ordered three bikes. Arranged for collection Saturday. All setup and ready to go. Thank you for helpful non-pushy sales. We will bring them back in the next couple of months for a service.
Took my old Ridgeback bike in for a service and Gavin, the manager, was very professional and did a fantastic job on my bike. He recommended new pedals and also fitted them (mine were broken) and the bike came back looking like new and for a very reasonable price. Definitely recommended.
2, Norman Rd, Ashford TN23 7DH, UK – 01233 667320
Quick visit on a Saturday aftenoon to have a couple of wiper blades changed. Rachael on the till was exceptionally friendly and helpful, sorting out the parts and finding someone to fit them straight away. Ayron did the job efficiently in just a few minutes. I'll definitely be going back next time I need help with the car.
Went in to buy a car seat for our son. Ended up waiting for a good 20 minutes for a staff member even after 10 minutes of browsing. The staff were very friendly and helpful. They showed us how to fit the car seat. Downsides were several car seats weren't in stock and we ended up being in store for an hour and a half - a long time just to buy a car seat.